Contact us

We're here to help

You will find answers to most questions on our Frequently Asked Questions page.

You can contact us in a number of different ways as shown below.

Send us an email

Customer Services: mercer@pjhayman.com
Claims: CSPclaims@intana-assist.com

Call us on 023 9241 9893

For new or existing policies and general enquiries, call our dedicated UK Customer Services team.
We are open Monday to Friday 8am – 6pm, closed Bank Holidays.

Write to us

PJ Hayman & Company
Stansted House
Rowlands Castle
Hampshire
PO9 6DX

Need to make a claim?

Call us on 0208 865 0772. Full details of what you need to do to make a claim are shown on page 5 of your Insurance Certificate on pages 14-15.

Please note: You will be expected to follow the claims procedure shown in your Insurance Certificate and to substantiate your claim by providing supporting documents.

24 hour Medical Emergency Assistance Service

+ 44 (0) 208 865 0773